In a previous article I introduced
website Feng Shui's five elements.
These five elements are Infrastructure, Design, Functionality, Content, and
Marketing, and understanding how each of these elements can help allocate
resources to construct a successful website.
Though it is definitely useful to understand each of these elements, the way
they interrelate with each other can also boost your website success.
Let's look at some examples of how understanding the connectedness of the five
website elements can improve website performance.
Infrastructure and Functionality
If you make the decision to add significant functionality to your website, then
you may need to evaluate the impact it could have on your site infrastructure.
For example, perhaps you are ready to make the jump to a full e-commerce website
and want to install a shopping cart. You have reviewed shopping cart solutions,
and your web development contractor has suggested that you use a product built
using the Cold Fusion programming language.
This shopping cart may be the perfect product for your business, but your web
site hosting company may or may not support Cold Fusion programming language.
Not all hosting companies do, and support may require an additional monthly
charge on top of your regular hosting fees.
So when making a significant change to your site functionality, make sure your
infrastructure can accommodate it.
Design and Marketing
Search engine optimization is a very important component of a many website
marketing programs, and the site element of design has a lot to do with SEO
success.
For example, the Flash intro on your home page may be something your CEO thinks
is really cool. Your site visitors also enjoy it. But it may prevent search
engines from effectively listing your site in their databases, which means it
will be difficult for prospective customers to find you. If driving visitors to
your site from search engines is important to you, then this is a problem.
Facilitating cooperation between your designer and SEO marketing specialist can
ensure that the beautiful design on your site is also search engine friendly.
Design and Content
A really effective website has a flow between the look and feel of the site and
the style and tone of the content. If a site's design is very conservative and
corporate yet the content is sassy and irreverent, it could be a confusing
experience to site visitors.
Coordinating these two elements can magnify the positive experience a visitor
has when coming to your website, which will then translate to sales. A good
example of complementary design and content can be found at
www.puffincharters.com, a fishing
charter business website.
When redesigning its website, Puffin Charters expressed the desire to have an
"informative and fun" site. They sought a balance between communicating their
fishing experience, which is an important sales point for booking charters, and
some whimsical fun, because fishing is a recreational sport and a popular
tourist activity in Alaska.
The design color scheme of orange, green and blue signals energy. The puffin
icons that appear as users mouse over the navigation are an entertaining
addition. The font used for the testimonials is casual and warm.
The content has very detailed information about what to expect on your fishing
charter, but it also has many fun references, like a description of the ugliness
of a lingcod.
Content and design interrelate very closely. Thinking about how they can best
complement each other will add impact to your website.
Content and Marketing
Good online marketing provides a strong call-to-action that sends the maximum
number of targeted visitors to your site as cost-effectively as possible. But
your website content that displays when those visitors arrive must be what the
visitor wants and expects or else they will leave immediately to find a more
relevant website.
Your marketing and website content need to complement each other to provide that
consistent experience for the visitor. This consistent flow creates trust and
communicates credibility, a key factor that influences web user's decision to
purchase.
A good example of coordinating content and marketing is the use of "landing
pages" - website pages with interim content between your actual web pages and
your advertising. Landing pages can be a very effective way to bridge your
marketing messages and your spectacular web content. It can allude to specific
content on the site that meets the needs of the new visitor and send them there
efficiently, without sending them to the home page to fend for themselves.
These are just a few examples of how the interrelation of the five website
elements is important to your site's overall success. As you move forward with
any web projects, try to imagine when changing one element will impact the other
elements.
This will help you avoid spending money on unnecessary work, prevent cost
overruns from unanticipated problems mid-project, and increase sales due to a
more cohesive, successful site. And provide you with a little inner peace as
well.
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